Dotty’s Shipping Policy

All postage charges are calculated at the checkout upon placing an order.

After you have placed your order on Dotty Black’s website, orders are processed and dispatched within 1-2 working days (excluding weekends). The exception is any made to order personalised products, where turnaround time can take up to 5-7 working days.

Standard Shipping

Orders placed are automatically sent via Royal Mail 2nd class post. Royal Mail 2nd class typically takes 2-3 working days to arrive. You can upgrade any order to Royal Mail 1st class post for an additional charge.

Postal charges are calculated by the weight and size of the parcel and packaging.

In the unlikely event your order takes longer than stated to arrive, please get in touch by using the contact form. Please note, Royal Mail will not declare a parcel was lost until 10 working days have passed from the dispatch date, at which point Dotty Black will happily replace or refund your order.

Free Delivery For Orders Over £30

Orders of the value of £30 or over will automatically receive FREE UK DELIVERY.

CLICK AND COLLECT

If you are local to NE49, you may select a click and collect option, which is free of charge. This means you can collect your order from Dotty Black directly, without using a postal service. Once your order is placed, you will receive an email when your order is ready for collection, with collection details and a collection address.

Dotty Black Only Ships Within The UK